The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. E-Commerce Offline Center (eCOC) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3-5 days after the confirmation.

Please return your purchase to the following address:

E-Commerce Offline Center (eCOC)

11A, Jalan S22/23
Damansara Jaya
Petaling Jaya, Selangor
47400, Malaysia.

 

Please contact us at contact@ecoc.my or 03-6262 9321 / 016-387 8067 if you have any questions or doubts.

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